Vinted Shoppers Share Frustration About Size Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
